Key Responsibilities:
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- Change Management: Develop and implement overall change management strategies to facilitate the adoption of new technologies within the organization.
- IT Research: Conduct ongoing research to identify emerging Information Technology (IT) trends and potential solutions that can be adapted to enhance business processes and efficiencies.
- Solution Formulation: Formulate innovative IT solutions that address specific business challenges and contribute to organizational growth and objectives.
- Solution Evaluation: Thoroughly verify and evaluate proposed IT solutions, ensuring compatibility with existing infrastructure and user needs.
- User Communication: Effectively communicate and collaborate with functional users to understand their requirements and translate those needs into actionable IT solutions.
- Policy Development: Develop and implement policies and procedures for the IT unit, adhering to company guidelines and providing clear guidance on interpretation and implementation.
- Quality Assurance: Continuously review and improve customer service, quality assurance policies, procedures, and processes to maintain high standards of service delivery.
- Process Integration: Ensure seamless integration of processes to maintain and develop the required services, supporting and improving the effectiveness of core activities.
- Business-IT Alignment: Translate business practices and processes into IT architectures to enable the delivery of appropriate and effective solutions.
- Network Upgrades: Regularly review network configurations and infrastructure, planning cost-effective upgrades to keep pace with evolving technology, organizational growth, and the needs of the Fund’s components.
- Network Recommendations: Conduct thorough research and make informed recommendations on network products, services, protocols, and standards to support network procurement and development efforts.
- Information Security: Formulate and implement Information Security Section policies and procedures, ensuring strict adherence to IT security policies and practices.
- Application Implementation: Oversee the installation, testing, and implementation of applications and databases, ensuring seamless integration and optimal performance.
- System Administration: Coordinate the day-to-day administration of systems and user IDs, including creation, deletion, modification, resets or extensions, and roles assignment.
- Information Risk Management: Conduct comprehensive information risk assessments to identify security gaps and vulnerabilities, providing effective solutions to mitigate security incidents and breaches.
Job Requirements:
- Bachelor’s Degree: Bachelor’s degree in Computer Science, Information Technology, or a related field from a recognized institution.
- Master’s Degree (Preferred): Master’s degree in Computer Science, Information Technology, or a related field from a recognized institution is an added advantage.
- Professional Qualifications: Professional qualification such as CISA, MCSE, CCNA, CCNP, CCIE, CNE, or any other relevant qualification from a recognized institution.
- Work Experience: At least ten (10) years of relevant work experience, with three (3) years in a supervisory role.
- Professional Membership: Membership to a relevant and accredited professional body and in good standing.
- Management Course: Management course from a recognized institution.
- Computer Proficiency: Proficiency in computer applications, including operating systems, networking, programming languages, and project management software.
Additional Skills and Qualifications:
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Commitment to ethical and professional conduct.
- Experience with IT project management methodologies and tools.
- Knowledge of emerging IT trends and technologies.
- Strong understanding of information security principles and practices.
Apply by hand or courier to Mail Office, Social Security House by Monday, December 11, 2023, at 5:00 p.m.
Address to: The Managing Trustee/CEO, National Social Security Fund, P.O. Box 30599-00100, NAIROBI
Note: Only shortlisted candidates will be contacted. Canvassing will lead to disqualification. NSSF does not charge fees and is an equal opportunity employer.